New Order Forms Added
TT Icepro Socket Order form added for our Premium users.
TF Icepro Socket Order form added for our Premium users.
TT Socket Order form added for our Lite users.
TF Socket Order form added for our Lite users.
TT Icepro Socket Order form added for our Lite users.
TF Icepro Socket Order form added for our Lite users
TT Order Form Updates
1. New options added to describe your attached 3d model. Some options were unclear, so we updated the options you can choose with pictures and descriptions.
Is Ready to Carve - select this option when you design and trim the model. We will review it and send it to the carver.
Needs Modifications - select this option when the model attached needs some modifications handled by our Design team before carving. Usually for an additional check or a definitive socket.
Is a Modified Plaster Model - select this option if you modify a plaster model by hand and scan it instead of ship it. Usually for an additional check or definitive socket. Please make sure there is a ridge at the trimlines or clearly visible in the scan.
Is a Scanned Residual Limb - select this option if you want our Design team to design a socket for you. Scan and measure over the liner you intend to use.
Is my original scan but use a previous CAD file - select this option if you already ordered a socket from us and you want to use that socket file for an additional check or definitive socket. We recommend attaching your original scan when ordering.
2. Prompt letting us know if you already placed an order through Össur Portal. Many Össur Design Studio users are also Össur Portal users. This prompt is to make sure we don't make two sockets for you and bill you twice.
Yes - select this option if you already placed an order through Össur Portal. We will match up your scan with your Össur Portal order.
No - select this option if you want to order your socket through the Össur Design Studio interface. This will unlock all of the fields and options for you to build your Össur Leg.
3. Patient Measurements Section Added. If you scan a residual limb and want us to handle the design, the measurements we need will appear.
4. Force ML and PML Calipers. Our standard is to plug in these values and adjust as needed to make sure the patient can get in the socket. However, some patients require a tight PML to help with suspension. Here, you make the decision.
Yes - select this option and we will plug in the ML and PML and send to the carver.
No - our standard process where we plug in those values and adjust for donning.
TF Order Form Updates
1. New options added to describe your attached 3d model. Some options were unclear, so we updated the options you can choose with pictures and descriptions.
Is Ready to Carve - select this option when you design and trim the model. We will review it and send it to the carver.
Needs Modifications - select this option when the model attached needs some modifications handled by our Design team before carving. Usually for an additional check or a definitive socket.
Is a Modified Plaster Model - select this option if you modify a plaster model by hand and scan it instead of ship it. Usually for an additional check or definitive socket. Please make sure there is a ridge at the trimlines or clearly visible in the scan.
Is a Scanned Residual Limb - select this option if you want our Design team to design a socket for you. Scan and measure over the liner you intend to use.
Is a Template for TF by Numbers - select this option if you want our Design team to use the attached model as a template for a TF by numbers socket. You can choose one of our standard Templates or upload your own shape!
Is my original scan but use a previous CAD file - select this option if you already ordered a socket from us and you want to use that socket file for an additional check or definitive socket. We recommend attaching your original scan when ordering.
2. Prompt letting us know if you already placed an order through Össur Portal. Many Össur Design Studio users are also Össur Portal users. This prompt is to make sure we don't make two sockets for you and bill you twice.
Yes - select this option if you already placed an order through Össur Portal. We will match up your scan with your Össur Portal order.
No - select this option if you want to order your socket through the Össur Design Studio interface. This will unlock all of the fields and options for you to build your Össur Leg.
3. Patient Measurements Section Added. If you scan a residual limb or select a TF Template and want us to handle the design, the measurements we need will appear.
4. TF Templates added. You'll need to select a TF Template if we are designing a socket by Numbers. Please note that if the model attached is not an Össur Template, you need to make sure the trimlines are clearly visible and the IT is marked so we can plug in your length and circumferences.
5. Distal End Shape Added. If we're designing a TF by Numbers from a Template, please select a distal end shape to assist our Design team. If you scanned a residual limb, we'll just use that!
6. Ability to add Knee. Selecting Yes will bring up a link to all of our knees. Use the free text field to enter a part number (preferred) or a description of the knee you want to order.
TT and TF Order Form Updates
1. Ability to add Components. Selecting Yes will show the most common components needed to fully assemble a leg. We also added a link to all of our endoskeletal components and a free text box to add any component and quantity you need!
2. Ability to add Feet. Selecting Yes will bring up a link to all of our feet. Use the free text box to enter a part number (preferred) or a description of the foot you want to order.
3. Ability to add Liners. Take full advantage of our special pricing for solution packages! Adding two liners to a socket with a suspension awards you an additional discount.
All of these updates and additions were driven by you! Please continue to provide us feedback to make your experience with Össur even more enjoyable.