Össur Design Studio

Learn how to create an app icon that automatically directs you to the Design Studio modification suite or the Help center.

How do I make an app icon on my iPad?

If you are unable to upload your scans, here's a workaround that will allow you to download the file onto your computer.

How to manually extract scans from your iPad

Learn what iPad would be best for mobile design modifications and which tools are helpful when modifying on iPads.

What iPad should I buy?

Össur Design Studio Team

Tech Support

This article explains why a Design Studio user might see an error 400 on the screen and the model is missing.

What is error 400 or 404?

This article outlines the reason you may be having issues with the display  that is often called a ghost scan.

Why does my model look different than normal?

Recording your iPad screen during a scan can sometimes help us troubleshoot a problem with you.  Learn to record the iPad screen below.

How do I record my screen?

Some browsers or iPads are set up so that the tools look large on the screen and cover the model.  This article shows how to resize browsers

How to resize tools

This article illustrates how to fix a known error where coding or wording covers the tool inside the Design Studio website.

Tool Error- words or code covering the tool

How to fix WebGL problems on Chrome

Troubleshooting

Login to Össur Design Studio

Find answers and get help from Intercom Support and Community Experts

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